Privacy Policy

Privacy Policy

Last Updated: February 6, 2026

Notice: This English version is provided for reference only. In case of any discrepancy between the English and Korean versions, the Korean version shall prevail.

RunnersLikeMe (hereinafter "Company") values your personal information and complies with relevant laws including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through this Privacy Policy, we inform you how the personal information you provide is used and what measures are taken to protect your personal information.

1. Purpose of Processing Personal Information

The Company processes personal information for the following purposes. Personal information being processed will not be used for purposes other than those stated below, and if the purpose of use changes, necessary measures such as obtaining separate consent will be taken.

A. Member Registration and Management

To verify registration intent, identify and authenticate members for service provision, maintain and manage membership, prevent unauthorized use, provide notices, and handle complaints.

B. Service Provision

To provide running host-guest matching service, chat features, review and rating system, credit system management, personalized services, and identity verification.

C. Safety and Security

To prevent and sanction misuse, handle reports and disputes, manage no-shows, detect abnormal behavior, and maintain community safety.

D. Marketing and Advertising (with consent)

To provide event and promotional information, analyze service usage statistics, and provide personalized recommendations.

2. Personal Information Collected

CategoryItems CollectedRequired/Optional
RegistrationEmail address, phone number, passwordRequired
Onboarding (Required)Real name, profile photo, city of residence, languages, average pace, preferred distances, preferred timesRequired
Onboarding (Optional)Bio, LinkedIn URL, Instagram username, Garmin profile URLOptional
Service UseRunning history, review content, chat messages, credit transaction history, report contentRequired
External IntegrationStrava running statistics (total distance, run count)Optional
Auto-collectedIP address, device info, browser type, access time, service usage logs, cookiesRequired
Location InfoGPS-based location, running location (with consent)Optional

3. Methods of Collection

  • Direct input by users during registration and onboarding
  • Automatically generated and collected during service use
  • Provided by third parties when integrating external services (Strava, Google, etc.)
  • Collected during phone number verification via Firebase
  • Collected through customer service inquiries and report submissions

4. Retention and Use Period

The Company destroys personal information without delay once the purpose of collection and use has been achieved. However, information that must be preserved according to relevant laws is retained as follows.

Items RetainedRetention PeriodLegal Basis
Contract or subscription withdrawal records5 yearsE-Commerce Act
Payment and goods supply records5 yearsE-Commerce Act
Consumer complaint or dispute records3 yearsE-Commerce Act
Display/advertising records6 monthsE-Commerce Act
Access logs3 monthsCommunications Privacy Act
Location information usage/provision records6 monthsLocation Information Act

5. Disclosure to Third Parties

In principle, the Company processes users' personal information within the scope specified in Section 1 and does not process or disclose it to third parties beyond the original scope without prior consent. However, exceptions are made in the following cases.

Essential Disclosure for Service Use

The following information is disclosed to the other party for host-guest matching service:

  • Real name, profile photo
  • Running-related information (pace, preferred distance, etc.)
  • Reviews and ratings
  • Chat messages

Disclosure Due to Legal Obligations

  • When required by law
  • When requested by investigative authorities according to procedures and methods specified by law
  • When ordered by a court

6. Outsourcing of Processing

The Company outsources personal information processing as follows for service provision.

Service ProviderOutsourced Tasks
Supabase Inc.Database hosting and user authentication
Google LLC (Firebase)Phone number verification, push notifications
Vercel Inc.Website hosting
Google LLC (Maps)Map and location services

7. Rights of Data Subjects

As a data subject, you may exercise the following rights.

  • Right to Access: Request access to personal information being processed.
  • Right to Rectification: Request correction of errors.
  • Right to Erasure: Request suspension or deletion of personal information processing.
  • Right to Restriction: Request restriction of personal information processing.
  • Right to Withdraw Consent: Withdraw consent for collection and use of personal information.

How to Exercise Rights

  • Settings > Account Management to modify and delete personal information
  • Settings > Marketing Preferences to withdraw consent
  • Email: runnerslikeme@gmail.com

8. Destruction of Personal Information

The Company destroys personal information without delay when the retention period expires or the purpose of processing is achieved.

Electronic File Format

Records are securely deleted using technical methods that prevent reproduction.

Upon Account Termination

Personal information is destroyed within 30 days of termination request. However, information required to be retained by law is stored separately for the required period before destruction.

9. Technical Security Measures

  • Encrypted password storage
  • Data transmission encryption via SSL/TLS
  • Access permission management and restrictions
  • Security program installation and regular updates
  • Personal information access log retention and inspection

10. Cookies and Automatic Collection

The Company uses cookies to provide personalized and customized services to users.

Purpose of Cookie Use

  • Maintain login status
  • Save service usage preferences
  • Analyze service usage statistics

How to Reject Cookies

You can choose to allow/reject cookies in your browser settings. However, if you reject cookies, some services may be restricted.

11. Privacy Officer

The Company has designated a Privacy Officer to oversee personal information processing and handle complaints and remedies related to personal information.

Privacy Officer

  • Department: Service Operations Team
  • Email: runnerslikeme@gmail.com
  • Contact: runnerslikeme@gmail.com

12. Remedies for Rights Infringement

Users may contact the following organizations for dispute resolution or consultation regarding personal information infringement.

Personal Information Infringement Report Center (KISA)

Phone: 118 (no area code) | Website: privacy.kisa.or.kr

Personal Information Dispute Mediation Committee

Phone: 1833-6972 (no area code) | Website: www.kopico.go.kr

Supreme Prosecutors' Office Cyber Investigation Department

Phone: 1301 (no area code) | Website: www.spo.go.kr

National Police Agency Cyber Bureau

Phone: 182 (no area code) | Website: cyberbureau.police.go.kr

13. Changes to Privacy Policy

This Privacy Policy is effective as of February 6, 2026. If there are any additions, deletions, or corrections due to changes in laws or policies, we will notify you through announcements at least 7 days before the changes take effect.